Privacy Policy
Last updated: March 12, 2026
1. Introduction
RevOpsRocket ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at revops-rocket.com and use our Salesforce-native application (collectively, the "Service").
2. Information We Collect
Information You Provide
- Name, email address, and contact details when you create an account or contact us
- Billing and payment information when you subscribe to a paid plan
- Any information you submit through forms on our website
Information Collected Automatically
- Device and browser information (type, operating system, language preferences)
- IP address and approximate location
- Usage data such as pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
Salesforce Data
RevOpsRocket is a 100% Salesforce-native application. Your Salesforce data remains within your Salesforce org and is governed by Salesforce's security and data handling practices. We do not store, transmit, or process your Salesforce data on external servers.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and send related communications
- Respond to your enquiries, support requests, and feedback
- Send product updates, marketing communications, and promotional offers (with your consent)
- Monitor and analyse usage trends to improve the Service
- Detect, prevent, and address technical issues or security threats
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist us in operating the Service (e.g., payment processors, analytics providers, email delivery services)
- Salesforce as required for AppExchange listing and application delivery
- Legal authorities when required by law, regulation, or legal process
- Business transfers in connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyse site traffic, and understand usage patterns. You can control cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Service.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. As a Salesforce-native application, your CRM data benefits from Salesforce's enterprise-grade security infrastructure.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your data
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at support@revops-rocket.com.
9. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at: