Support
How Support Works at RevOpsRocket
Our last Salesforce app was recognized for its support, and we run RevOpsRocket support the same way. It's the thing we've chosen to compete on.
Our Support Promise
What You Get When You Contact Us
Replies in Under 2 Hours
Our average response time is under 2 hours between 9am and 9pm UTC.
A Person Answers Every Ticket
Every reply comes from someone who knows Salesforce. We don't use chatbots or outsource support.
Direct Access to Experts
Talk directly to our product team and Salesforce architects who built the platform.
Guides and Tutorials
Detailed guides, video tutorials, and best practices from our years of Salesforce experience.
Our Founder's Previous App: SuperRoundRobin
Before RevOpsRocket, our founder built and supported SuperRoundRobin, a lead-routing app on the AppExchange. Its reviewers kept coming back to the same point: how quickly support replied, and how often it went beyond the original question.
We've brought the same commitment to customer success to RevOpsRocket, and we hope to earn the same kind of reviews from you.
What SuperRoundRobin Customers Said About Our Support
SuperRoundRobin under Ed's ownership: 4.98★ across 61 reviews, 2020–2024. See the listing. It is now published by Plauti as Plauti Assign, so newer reviews there are of their version.
“… He is always available when we have a problem and helps us immediately. Every support should look like this! …”
“… Ed is super fast with any support questions and offers very knowledgeable and clear instructions with any questions one may have. …”
“… the support provided by Ed is some of the best I've ever encountered. …”
Contact Support or Book a Demo
Average response time: Under 2 hours • Available Monday-Friday 9AM-9PM UTC